We just picked up another ecommerce job to create a quick system that will allow the Toledo Zoo to sell tickets online for a very large event coming up. We will be putting 5 different sets of tickets online and promoting our Top 5 Toledo Events you Can’t Miss. They will also be promoting it via their own marketing efforts and on their web site. We expect to sell 1500 tickets via this online ticket software system.

What makes this interesting is that we have “canned” a system that can be used by any other non-profit or for profit org that wants to sell event tickets quickly and does not have a large staff to manage that process.

What makes this so great for an organization like the zoo is that before they zoo staff had to:

• Take each order by hand over the phone.
• Take each credit card by hand and enter it into the system.
• Call people back if the credit card had issues.
• Create an invoice by hand.
• Create an list of attendees.
• Create an email list to send out event reminder 2 days before the event.

This takes alot of man power and resources. We are not sure but estimate that it takes on average 25 mins to take an order via the phone, answer questions, process the credit card, and move the tickets to will call or mail, create a invoice/receipt, and add the email address to the follow-up email list.

Now 90% of that time is handled online. Our system will:

• Accepts the order online.
• Runs the credit card 100% securely.
• Emails the customer with a thank you and sponsor info.
• Prints out invoice/receipt that can be included with the tickets a will call.
• Provide the zoo with a spread sheet of everyone attending the event automaticly.
• Send a email to the zoo staff each time an order is placed.

The staff can batch these orders once a day for an hour rather then having people ready to take phone calls during business hours. Also the system is omnline 24 hours a day for people that can’t order during the day.

This whole online ticketing solution will take about 10-15 hours to build and create and costs $125 a month to host for the 2 months it is needed. This is a great quick solution for annual events!

If you need something like this please call us. This system is ready to go for your event!!!